Privacy policy

Last updated: April 10, 2026

Agent Shave is a trading name of Nomad Theory LTD, a company registered in England and Wales (Company No. 16355074). Nomad Theory LTD ("we", "us", or "our") operates this store and website. Nomad Theory LTD is the "data controller" of your personal information for the purposes of the UK General Data Protection Regulation (UK GDPR).

Nomad Theory is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from Agent Shave or otherwise communicate with us. By using and accessing the Services, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy.

1. LAWFUL BASIS FOR PROCESSING

Under the UK GDPR, we rely on the following lawful bases to process your personal information:

  • Contractual Necessity: To fulfill your orders and perform our contract with you.
  • Consent: Where you have opted-in to receive marketing communications (which you can withdraw at any time).
  • Legitimate Interests: To protect our business from fraud, improve our services, and understand how customers interact with our website.
  • Legal Obligation: To comply with tax, accounting, or other regulatory requirements.

2. PERSONAL INFORMATION WE COLLECT

We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing/shipping address, phone number, and email.
  • Financial information: Payment card details and transaction history (processed securely via Shopify).
  • Account information: Username, password, and shopping preferences.
  • Technical & Usage data: IP address, device type, browser information, and how you navigate our store.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your information to provide the Services, including processing payments and arranging shipping. We also use it for:

  • Marketing: To send promotional offers (where you have consented).
  • Security: To detect and prevent fraudulent transactions.
  • Customer Support: To respond to inquiries and handle returns.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We share your data with service providers who help us run the shop, including:

  • Shopify: Our platform host.
  • Fulfillment Partners: To ship and deliver your shaving products.
  • Payment Gateways: To securely process your transactions.
  • Legal Authorities: Only when required by law or to protect our legal rights.

5. INTERNATIONAL TRANSFERS

As we use Shopify, your personal information may be transferred to and stored in countries outside the UK (such as Canada or the USA). When we transfer your data outside the UK, we ensure it is protected by relying on recognized transfer mechanisms, such as the UK Addendum to the EU Standard Contractual Clauses, ensuring your data receives an equivalent level of protection as it does in the UK.

6. YOUR RIGHTS

Under the UK GDPR, you have rights including:

  • Access: The right to ask us for copies of your personal information.
  • Rectification: The right to ask us to correct information you think is inaccurate.
  • Erasure: The right to ask us to erase your personal information in certain circumstances.
  • Restriction: The right to ask us to restrict the processing of your information.
  • Portability: The right to ask that we transfer the information you gave us to another organisation.

7. SECURITY AND RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. While we take every precaution, no transmission over the internet is 100% secure.

8. COMPLAINTS

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@nomadtheory.co.uk.

If you remain dissatisfied with how we have used your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
ICO website: www.ico.org.uk

9. CONTACT INFORMATION

For questions about this Privacy Policy, please contact us at:

Nomad Theory LTD (Trading as Agent Shave)
86-90 Paul Street, London, EC2A 4NE, United Kingdom
Email: hello@nomadtheory.co.uk
Company Registration: 16355074